At Tiny Little Toes, customer satisfaction is our priority. However, due to the nature of our products, we do not offer returns or refunds. Please read our policy carefully to understand our guidelines.

No Returns or Refunds

We do not accept returns or offer refunds on any of our products. All sales are final. This policy ensures that you receive brand-new, untouched items every time you shop with us.

Claims and Issues

In the rare event that you encounter an issue with your order, such as receiving a damaged or incorrect item, please follow these steps:

  • Opening Video Required: To process any claims, we require a clear and unedited video of you opening the parcel. This video serves as proof of the condition of the package and its contents at the time of receipt.
  • Time Frame: You must contact us with the opening video within 2 days of receiving the parcel. Claims made after this period will not be considered.
  • Contact Us: Once you have the opening video, please contact us as soon as possible.

How to Reach Us

When contacting us, please provide your order number, a description of the issue, and attach the opening video. We will review your case and get back to you promptly to resolve the matter.

We appreciate your understanding and cooperation.

Thank you for shopping with Tiny Little Toes!